Shipping & Taxes
We're proud to have customers all over the world and offer a range of shipping options to suit your needs. We work with the most reliable international and domestic couriers to ensure that your package gets to you safe and on time.
Need a shipping update on your order? Contact our customer support team at sales@multplx.com
Shipping locations
We offer shipping to the following countries: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Malaysia, Netherlands, New Zealand, Nigeria, Philippines, Poland, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, UAE, United Kingdom, United States and Vietnam. Just select your country in the checkout process.
*Important to note: Delivery costs will vary per country
Free Shipping
We offer free shipping on the Anchor Adaptor, Universal Laptop Security Lock System and the Ultimate Laptop Security Lock System to the USA, UK and Europe. Simply select the Free Shipping option in the checkout process. For other products a shipping charge will apply.
USA & Canada: 7 - 10 working days
UK: 3 - 4 working days
Worldwide: 10 - 14 working days
Express shipping
We offer express shipping, for the exact rate to your address please select Express Shipping in the checkout process. Typical express shipping times are:
USA and Worldwide: 3 - 4 working days
UK: 1 - 2 working days
Worldwide: 12 - 14 working days
Note: During this time of high demand and ongoing challenges in the courier network, delivery may take longer but we will do our best to keep you informed.
Order cut off time
Our order cut off time is 2pm GMT / 7pm EST Monday - Friday (excluding UK public holidays).
Orders placed before the cut off time may be dispatched on the same day.
Orders placed on the weekend or UK public holidays will be dispatched on the next working day.
Order tracking
You will receive an order confirmation email once we receive your order. After your order has been dispatched we will provide a tracking number via email or text. Please note that tracking links may take up to 24 hours to display delivery details. If you haven't received your tracking number within 48 hours of ordering please email sales@multplx.com.
Shipping hub
Some orders are processed and shipped directly from our headquarters in the United Kingdom. Please note, these orders may incur customs & duty fees, which the customer is required to pay in order to receive their order. Unfortunately we cannot estimate what these fees may be.
VAT & customs duties
Some countries apply duties or VAT on shipments received from the United Kingdom. You are responsible for any such extra taxes or fees your government applies to get the package delivered. We will do the best we can to provide the best international shipping experience possible, but much of the process is out of our control, and is in the control of your countries' officials and mail systems.
EU Taxes
EU customers can enjoy a hassle-free shopping experience with all taxes and duties paid at checkout. This applies to individuals purchasing to a residential address, not businesses.
- VAT and duty Inclusive Pricing: For orders under EUR 150 (excluding shipping and taxes), all VAT and customs duties are included in the price at checkout. No additional charges on delivery.
- Quick Customs Clearance: Orders under EUR 150 benefit from expedited customs processing, resulting in faster delivery times..
- Separate Shipping Fees: Shipping fees are calculated separately and are not included in the EUR 150 limit. Please review shipping costs at checkout.
- Customs Support: If local customs charge any fees upon delivery, please contact our customer support at sales@multplx.com for assistance.
Custom shipping rates for large orders
If you are looking to place a large / bulk order please contact sales@multplx.com for a bespoke shipping rate.